Effective 1st May 2024, Its mandatory to provide an age verification document which shows your DOB. This is applicable only for orders containing tobacco or nicotine product. Our team will connect with you after your order is placed. This will be a one time process and wont be asked on your future orders with same email id.
Shipping Processing Time
All orders are usually processed within 1 business day. Although, It might take longer in unusual circumstances.
Orders are not shipped or delivered on Sundays or national holidays. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery Estimates
We use services of India's top logistics & shipping solution. Delivery of your order might take up to 2-5 working days, depending on your location in India.
Stay assured, we will always ship your order through the fastest delivery medium available.
Shipping Rates
Shipping is free on all Prepaid orders worth ₹499 or above. If there is an exception due to the nature of the product, shipping charges for your order will be calculated and displayed at the checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email and/or SMS once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
We will be liable for any products damaged or lost during shipping. If you received your order damaged, please contact us within 12 hours of delivery to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside India. We will update this space as and when we start this service as well.
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